Strategy, Opportunities and Challenges
What is your strategic vision for this realignment?
Within 10 years, we will be granting 200 timely, high-quality wishes annually. Our wish kids will be served by an expanded network of highly-trained volunteers and more specialized staff. Our realigned chapter will emphasize actionable data collection to increase efficiency and effectiveness, along with an increased focus on fund development.
What challenges will be involved and how do you plan to overcome them?
Montana and South Dakota cover a large geographic territory, making it a challenge to effectively broadcast our message. With that in mind, we created a plan to consistently and effectively communicate the Make-A-Wish story so we can reach more eligible children, recruit more volunteers to facilitate wish experiences, and create more short-term and long-term fund development opportunities to support wish kids.
How are you going to communicate about this realignment to the public?
We’ve created a cost-effective communications plan to share the realignment story broadly in both states using traditional and digital media.
Logistics and Finances
Who will support South Dakota and Montana during the realignment process?
Make-A-Wish America has committed to financially subsidize some of the realignment costs during the first year. In addition, the national office will provide structural and organizational support in the form of staffing assistance, expedited procedures and backend services.
What is the chapter governance going to look like?
Our model of chapter governance will not change. We will maintain a board of directors, comprised of members from South Dakota and Montana, that will be larger than our current board.
What will the new chapter name be?
Make-A-Wish South Dakota & Montana
Will this realignment be permanent?
This new chapter will be permanent.
Where will the new chapter office be located?
Headquarters for Make-A-Wish South Dakota & Montana will be in Sioux Falls, SD, with regional offices in Missoula, MT and Rapid City, SD.
Will realignment affect your staffing?
We will increase the size of our staff to meet our goal of granting wishes to every eligible child. We will continue to maintain personnel on the ground in both states.
Wish Kids and Families
How will realignment affect children that are in the process of receiving their wish?
Our increased staffing and expanded capabilities will ultimately lead to a better and more timely wish experience for more children in both states.
Do I still have the option to choose how my donation is used?
Donors and sponsors will continue to have the ability to designate funds. As a realigned chapter, we will gain organizational efficiencies, but anyone who chooses to designate donations to a specific geographic area may still do so.
How will realignment affect volunteers?
Volunteers will continue to maintain full control over when, where and how they support the mission. We believe that realignment will bring tangible benefits to our volunteer community, such as enhanced training options, more volunteer opportunities and better volunteer coverage support in certain areas.
How will realignment affect our medical partners and medical outreach?
Realignment will help us to increase our staffing and expand our communication and outreach to medical partners in both states.
How can I help?
You can continue supporting Make-A-Wish South Dakota & Montana by: donating, volunteering, hosting an event, referring wish kids and sharing our message.
Thank you for bringing hope to children with critical illnesses and their families!